Eventception: Events about Events, and Other Conferences Event Planners Should Check Out

EVENT INDUSTRY

Event planners: always the bridesmaid, never the bride. After creating all that fanfare for others, it s nice to be a guest in your own right, chill with industry experts and get inspired. Don t miss these industry-specific events, tailored just for you.

BizBash Live

Site: bizbash.com

The semi-annual BizBash get-togethers are the de-facto conference musts of the year. In their own words (and their words do not lie):

The Expo is the largest one-day gathering for event and meeting professionals in local markets. Held annually in South Florida, Los Angeles, New York, and Chicago, the shows attract thousands of meeting and event organizers eager to see the latest and greatest trends in the industry. Through education sessions, entertainment, and exhibits, attendees learn, network, collaborate, and most of all are inspired to create incredible events.

Event Planning Blog: Conferences

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The Special Event Show

Site: thespecialeventshow.com

Created by the folks at Special Events Magazine, the Special Event Show is a 3-day conference and exhibitor hall with speakers, workshops, galleries, you name it. Attendees can choose from a variety of tracks to tailor their experience, including a wedding track, design track, management track, and more.

ISES Live

Site: iseslive.com

Billed as the International Conference for the Creative Event Professional , ISES Live is an international conference created to deliver an experience of stimulating ideas and knowledge sharing with other creative professionals from around the world. Uniquely designed, ISES LIVE centers on the role of CREATIVITY, INNOVATION and COLLABORATION in live event experiences. Join us for 2 days of engaged conversation with top creatives in varied fields including event planning and production, film, fashion, music, art and design.

IMEX

Site: imexamerica.com

Specifically tailored for professionals in the meetings industry, IMEX is a three-day event and the largest meetings industry trade show in the U.S. Extremely business-focused, there are learning sessions, dedicated networking areas and events, forums and expert panels, and naturally, an exhibition area.

Academic Event Professional

Site: aep-edu.com

Specialize in throwing soir es for the intelligentsia? Better check out the AEP annual conference. AEP presents educational and networking opportunities for like-minded professionals in the academic event arena. Conference attendees come to exchange ideas, experiences, and information with colleagues who face the same challenges in their day-to-day professional life.

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Govevents.com Reports on Event Spending

EVENT INDUSTRY

You ve probably noticed that when data is reported from studies any data most of the statistics you see cited are 3-10 years old, and you can imagine all the ho-hum reasons why: it takes researchers a while to gather info, collate it, make conclusions about it, publish it, and for it to end up on a linkbait infographic colorful enough to wrest attention away from the royal drool stains (And what was Selena Gomez thinking? These questions haunt us all.).

But not so for data published by political event industry blog Govevents.com, who have recently and generously shared some super-right-now-current stats that they ve gathered while tracking government event spending.

A particularly interesting highlight:

17{04d9822e7d95da125d508d8e1efbcf2edc79acd8aec1f0bbdcbd6a6f684f9bb3} The amount travel spending is down in 2014 (so far). Travel spending in fiscal 2014 through March is about $2.8 billion, compared to almost $3.4 billion through March of fiscal 2013.

30{04d9822e7d95da125d508d8e1efbcf2edc79acd8aec1f0bbdcbd6a6f684f9bb3} The amount agencies are mandated to reduce their travel spending (as compared to 2010 numbers). That level is to be maintained through 2016.

Hats off for that info, as that gives us a good idea of what we can predict in terms of the coming year. Don t miss the full post on govevents.com.

National Mall Special Event Permit Update

EVENT INDUSTRY, VENUES

It turns out that it took about a year for the new special event rules and regulations for permitting the National Mall to sink in and really get noticed. The National Mall has been host to a number of small to mid sized events over the last year, but no events to the scale that the National Mall has seen in the past. This week, a number of people have sent us this Petition by the group Save the Festival. It seems as if this is a group of concerned volunteers who want to save this event, by allowing for a permanent special event space within the renovation of the National Mall. The Smithsonian Folklife Festival is one of the great annual events that we enjoy in DC and on the National Mall, and it seems that they are having the same issues working in the NPS Event rules as other large-scale events.

After 47 years, they are looking for a new location in the DC area. In fact, this is the forth large-scale event forced to exit the National Mall under these new regulations. So far, the National Book Festival, Black Family Reunion and the Solar Decathlon have found new venues. The letter from Save the Festival can be seen in its entirety below, and if it so moves you, follow this link to sign their petition.

We have also included an infographic of the new rules and regulations for any special events on National Mall grounds. This shows specifically where tents and event infrastructure can be placed, along with the attendee size and seasonal rules that are enforced. While there are a number of new rules and restrictions- there are also some tricks and tips to successfully plan and produce your event. Click here to view and download the full size version.

Behind the Scenes with Decibel Management: How an Experiential Event Comes Together

BACKSTAGE, COMPANY NEWS, EVENT INDUSTRY, LIVE EVENTS, TRADE SHOW

If you have ever wondered what goes into a technical and experiential event build, take a look behind the scenes with Decibel Management and our amazing production team for the building of the H&R Block- Get Your Billion Back experience.

The development, programming and construction was challenging, complex, and delivered on a lightning fast timetable. We were truly only able to succeed because of the great team we assembled. This included our partners: M1 Interactive, CGS Premier, Greenroom Communications, and EventPro Strategies as well as great clients in Ketchum Public Relations as well as H&R Block.

H&R Block Get Your Billion Back America Campaign

COMPANY NEWS, EVENT INDUSTRY, LIVE EVENTS

In early 2014, H&R Block launched an experiential marketing program that builds off their Get Your Billion Back America ad campaign. The tour puts the brand in the hands of consumers and rewards them with cash.

Developed in partnership with Ketchum, Decibel Management designed and created a custom, interactive kiosk composed of four computers, multiple touchscreens, cameras and ATM components.

The 20-foot-by-20-foot kiosk is set up in high-traffic locations where participants take a two-minute quiz which includes imagining what they would do with a billion dollars. As a reward, the kiosk dispenses up to $100 per participant.

This kiosk is definitely a first of its kind. It is part ATM, part photo/video booth and was built from scratch for the Get Your Billion Back events hosted by H&R Block. And it was built in 6 weeks, from concept to completion.

H&R Block

H&R Block Rewards Consumers With Cash

Marketing Daily

By Tanya Irwin

March 26, 2014

http://www.mediapost.com/publications/article/222169/hr-block-rewards-consumers-with-cash.html

H&R Block has launched an experiential marketing program that puts the brand in the hands of consumers and rewards them with cash.

To build off the Get Your Billion Back America ad campaign, Ketchum, Decibel Management, M1 Interactive and CGS Premier created a custom, interactive kiosk composed of four computers, multiple touchscreens, cameras and ATM components.

The 20-foot-by-20-foot kiosk is set up in high-traffic locations where participants take a two-minute quiz which includes imagining what they would do with a billion dollars. As a reward, the kiosk dispenses up to $100 per participant.

The kiosk is definitely a first of its kind for us or for anyone, says Christina Lively, H&R Block director of brand strategy and integration. It s part ATM, part photo/video booth and was built from scratch for our Get Your Billion Back events.

The activation concept is based on a study H&R Block conducted last year that revealed that when taxpayers prepare their own tax returns, about one in five is leaving money on the table by not claiming all available tax credits and deductions, Lively says. These inaccuracies contribute to more than $1 billion in unclaimed money.

The kiosk program is available in Atlanta, Los Angeles, Kansas City and New York. The campaign includes four spots running on broadcast, digital and social media.

The reaction has been incredible, Lively tells Marketing Daily. We set out to surprise and delight consumers, and this activation did just that. Consumers can t believe that H&R Block is giving away real money and long lines formed very quickly in all of the markets.

About 600 consumers have gone through the experience, and thousands of others have been exposed to the brand onsite and through event videos, she says.

Lively said it has not been determined whether the kiosk will be expanded to more cities next year.

We ve had a lot of fun with this throughout the season and would love to continue surprising and delighting people the way we have with our Get Your Billion Back events, she says.

It s the most wonderful time of the year . at Decibel!

BACKSTAGE, COMPANY NEWS, EVENT INDUSTRY, EVERYTHING ELSE, LIVE EVENTS, PERMITS

Decibel Management has been very busy since September and we are happy to finish out 2013 with an exciting amount of events we were fortunate to be a part of during the fall months!

National Book Festival, SHIRE Mobile Tour, National ATI Day, Glass Packaging Institute s Annual Meeting, Clorox Caroling with Busy Phillips, NextGen Climate Action Summit, Raleigh Christmas Parade, London Financial Forum, just to name a few.

We have already told you all about the National Book Festival in our last post, but we have lots more to share with you.

We worked with SHIRE to produce a mobile tour that went to two different cities to promote awareness about ADHD. Both the client and the participants had great feedback and we are looking forward to travelling again in 2014!

shire Collage

National ATI Day took place at the Newseum in October. We worked with our longtime  client FleishmanHillard to produce the event that focused on the Made by Me National Challenge which brought a student made video idea to life with a professional video producer to create the new Above the Influence commercial.

ati Collage

Of course we loved working the 2013 Glass Packaging Institute s Annual Meeting- especially because it was held in Sonoma, California. Attendees participated in an Annual Golf Tournament, association meetings over three days and of course, a Wine Tasting Reception. Really, when in Rome!

GPI Facebook Collage

Earlier this month Clorox launched their new campaign Bleach it Away for the Holidays. Clorox selected Busy Phillips to endorse their campaign. She joined the Clorox Carolers at two locations in New York City to sing about holiday s bleachable moments to people passing by.

Clorox Collage

NextGen Climate Action gathered at Georgetown University to host a summit discussing the Keystone Pipeline. Decibel assisted with registration, production, and logistics behind the summit to ensure a successful event for the client.

PicMonkey Collage

WRAL TV in Raleigh, NC gave us a call about a week before the Annual Christmas Parade with a potential rainy weather situation. Since we couldn t change the weather they asked if we could provide a tent for their on-air talent to be covered in case of rain during their broadcast.  We provided a custom tent that fit perfectly on top of their scaffold and everyone remained dry throughout the parade.

WRAL Collage copy

Decibel also went international this year! Dave Sonntag was tapped by Linder and Associates as the producer for the Financial Inclusion 2020 Global Forum in London. We worked with a great team to produce a great event.

Phew. We have a few weeks to enjoy the holiday season and then we are gearing up to launch a tour in January! Stay tuned for Blog posts, Facebook Updates and Tweets about everything happening at Decibel.

You know you re an event planner when An industry infographic

EVENT INDUSTRY

Fact: Not everyone was cut out to be a shock troop in the never-ending battle against deadlines, wilting flowers and sprinkler systems that explode at exactly the wrong time, but those that make it love every hectic minute. How do you know when you re knees-deep in the industry? Our clever colleagues at Event Manager Blog polled their readers, asking them to pinpoint those little indicators that set event planners apart from the rest.

The best answers were created into a great infographic by Chris Shipton which we know you will love as much as we did:

Event Manager Blog: You know you're an event organizer when...

How to talk about Lines: Introduction to Queuing Theory for Event Planners

EVENT INDUSTRY

Waiting sucks. I can t think of a single human being that enjoys a good long wait. Waiting is the womb of all bad things: irritability, customer complaints, bad PR, sometimes even riots. Happily, the world is full of good-guy scientists using teh mathz to make sure your attendees are queuing for the shortest possible times. There s a whole field of study about it, and it s called Queueing Theory . The tools are there. Just reach out and take them.

Best Event Production DC VA Concert Production Festival Production

Queuing theory applications

The applications for queuing theory are numerous, and extend well beyond the ticket-purchasing sphere. To quote from queuing theory researcher Myron Hlynka, Queueing theory is useful in telecommunications, traffic control, determining the sequence of computer operations, predicting computer performance, health services (eg. control of hospital bed assignments), airport traffic, airline ticket sales, the mining industry, layout of manufacturing systems. It is even useful in determining when to remove a goalie in a hockey game.

But in terms of straight-up ticket windows or event registration lines, the goal of well-applied queueing theory is to determine how you can acheive the shortest possible wait time for attendees at the lowest possible resource cost to you or your event. In other words: How many ticket windows need to be open at the same time to keep wait times to an acceptable minimum?

It s a Numbers Thing

Look, queuing theory is, at its root, a mathematician s field of study. It s all about algorithms defining how many customers are arriving, how quickly they re arriving, how long it takes them to get served and leave. It factors in how regularly people are arriving, delays at each step of the process, and what kind of delays those are. Nobody over here at Decibel is a mathematician, and we imagine most event producers aren t either, and we can t teach you how to do algebra here, but we can tell you the right words to use when describing issues with lines, and different ways to think about your line setups.

But if you re a numbers persona and you re looking to take a deep dive into the calculus that drives these computations, you ll want this: Basic Queuing Theory, by Dr. Janos Sztrik.

The Basic Equation: Little s Law

I may have lied a little: we are going to talk about math, but just for a short and painless second. Queuing theory is based on an equation called Little s Law, which helps us sort out the average number of customers waiting in any line. In smart-numbers-people speak, that looks like this:

N = T

N = The number of people waiting.
(Lambda) = The average rate at which people arrive
T = The average service time

In other words, there will be more people waiting in the line if people are arriving quickly and the service time is slow. There will be less people waiting if people are arriving slowly and service time is fast. Duh, right?

When T is less than , the queue is working.

Factors in line speed: Service Systems

Let s say that you ve got four ticket windows open. How are the lines organized? Is there one long line, and when someone reaches the front of it, they are directed to the first open window, who provides them total service? If so, this is called Parallel Queues :

Introduction to Queueing Theory: Queueing Theory Basics

Or does each ticket window have its own distinct line? If so, that s called Single Queues :

Queueing Theory for Beginners: Beginners Guide to Queueing Theory

Or, do customers get serviced at several different windows, each window handling one part of the process, assembly-line style? For example, you pay at window 1, take a picture at window 2, and receive your registration badge at window 3? This is called Service Facilities in Series :

Intro to Queueing Theory

Service Disciplines

But how, exactly, do people get served once they do reach the front of the line? The order in which people are served can influence the speed at which the line moves. Here are some of the most commonly discussed service disciplines that apply to events:

  • First-Come-First-Served (FCFS): This system, under which customers are served in the order of their arrival, is probably the easiest to understand. A checkout line at the grocery store, for example.
  • Last-Come-First-Served (LCFS): You can think of this system like an elevator; the last people to get in are the first people to get out.
  • Shortest Processing Time first (SPT): You might think of this as the 10 Items or Less line in a supermarket whichever customer is perceived to have the easiest task to process would go to the front of the queue
  • Loudest-Voice-First-Served (LVFS): Get rid of the guy making the most trouble first.
  • Service in Random Order (SIRO): Someone gets chosen out of the crowd at random. (Sounds like mayhem to us)
  • And more besides
Kendall s Notation

So how do we talk about all this? Math guys use a form of shorthand called Kendall s Notation to talk about what kind of line they re dealing with. The notation format five, like this: A/B/C/D/E.

  • Position A: represents how people are arriving. Is their arrival in the line random (random numbers of people come at random times, sometimes one person, sometimes groups)? Or is it controlled or timed (one person always arrives every two minutes)? If so, we write D in this spot. Is it totally undefined? Write G.
  • Position B: represents service time distribution. In other words, how long does it take to serve a customer once they reach the front of the line? Is this undetermined (could take five minutes, ten minutes, or an hour)? If so, we write M in this spot. Is it fixed (it always takes exactly 3 minutes to process someone through the line)? If so, we write D in this spot. Is it totally undefined? Write G.
  • Position C: Number of service windows that are open at one time.
  • Position D: How many waiting spots are available. If there s only room in the line 120 people (including people being served at the window), then this number is 120.
  • Position E: Which service discipline is being followed (First Come First Serve, maybe?)

The guys over at Stack Exchange help us out with a few examples:

M/G/1

DASD performance is modeled most accurately as an M/G/1 queue. M means that customers, or requests for disk access, behave according to a Poisson process. This is referred to as a stochastic, or Markov process, thus the use of M . The rate at which the disk drive is able to meet these requests for service is unknown. Since job service times can have an arbitrary distribution, this is designated by G for general . Finally, if there is only one disk-drive, c = 1.

M/M/c

Let s consider another example, where customers arrive randomly, with exponentially distributed service times. There are multiple servers. This would be described as an M/M/c queue.

This is the typical situation at Walmart, during the night shift (with few cashiers on duty), or at a bank with tellers, or when making a phone call for customer support. Customers arrive randomly (M). The time required to check out their groceries or answer their question is also random (M) e.g. when grocery queues don t have a 10 items or less configuration for some checkers. Meanwhile, there are a fixed number of cashiers or telephone support staff on duty, we ll say five. This would be an M/M/5 queue.

Interesting, huh

So what does that mean for you? It means there *are* ways to keep wait times down, and to predict how event registrations are best arranged. It means that it s not a bad idea to hire an expert to look into your lines and double-check that your arrival, registration and intake processes are optimized if you re dealing with large-scale events.

Seating Arrangement Ideas: 7 Floor Layouts Guaranteed to Keep Them in Their Seats

EVENT INDUSTRY, TIPS & TRICKS

Apart from the conference venue itself and the d cor, the lay-out of a meeting room will be the first impression attendees get. It will help to color their judgment of quality event management, their thoughts on originality and comfort as well as set their mood. Below, we have picked a few innovative set-ups for event seating arrangements which can lend the right blend of work and whimsy to your conferences.

Boardroom Style

event-seating-style-boardroom
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Based on crowd size and space available, getting in some walnut wood meeting tables and some comfortable swivel chairs will get everyone in the perfect mood to get business done.

Low Cocktail Rounds Style

Event Management Blog: Different Types of Seating Arrangements
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There is a real tendency among conference organizers to try and bring a touch of glitz to their events. This event seating arrangement plays right into their hands. Round tables and high-backed chairs provide an intimate and secretive feeling, perfect for a round of executive networking.

Cabaret Style Seating

Event Planning Blog: Seating Arrangement Ideas for Corporate Events
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For any conference organizer looking to maximize space for an audience to move around during a performance or entertainment of any kind, the cabaret style seating offers room to breathe while being an instant classic.

Eyebrow Pattern

Event Management Blog: Seating Arrangement Ideas for Meetings
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The ideal formation for people to view a video presentation or corporate film while still remaining able to engage with each other without having to move around.

Lounge Seating

Event Organizers Blog: Best Seating Arrangements
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Another low-key setting tailored to award ceremonies or any events where audience participation is required.

Pod Seating

Event Management Blog: Seating Arrangement Styles
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Best-suited to team-building exercises or group networking sessions, the pod seating creates a sense of conviviality among guests while also allowing for space to communicate between tables.

Classroom Style

Event Management Blog: Different Types of Seating Arrangements
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Sometimes dismissed as too uptight, the classroom style triggers a Pavlovian response deep in the occipital, making attendees to any corporate training docile and ready to learn.

Some of the Event Industry s Most Unique Bookable Artists

EVENT INDUSTRY

You remember when you were in high school, and people used to ask you what you wanted to do for living, and you could only really think in terms of the major job groups you d heard of? Lawyer, doctor, astronaut. And then you graduated, and suddenly you meet people with jobs like user experience researcher and grant writer and you wonder how those people even knew those job titles existed. Event artists are kinda like that. Auctioneer? Really? That s a thing I can hire?

Vanessa Thanos, Auctioneer

20150305-bookable-artists-auctionYes, that is a thing you can hire. Man, some of these guys get into auctioneering as a side gig, something to fill the holes between bit parts on network TV. Not Vanessa, though. Vanessa is auction-specific. She is full-on, 100{04d9822e7d95da125d508d8e1efbcf2edc79acd8aec1f0bbdcbd6a6f684f9bb3} auction-dedicated. Starting out her career on her parent s Christmas tree farm, this lady has intered at Christie s in Beverly Hills and Sotheby s, and is a graduate of the Missouri Auction School (that s a thing, too), and a member of the National Auctioneers Association. She will get your fundraising benefit stuff sold, by jove.

Mystery Productions, Acrobats

20150305-bookable-artists-dancers

No mucking around here: this is one of the top event performance troupes in the United States. You need someone to do aerial rope dancing? Check. How about someone to hang upside down from the chandeliers and wiggle around in a leotard? Done. Belly dancers? Fire eaters? Insane Venetian costumes? Yup, yup and yup.

Dan Meyer, Sword Swallower

20150305-bookable-artists-sword-swallower

Dan Meyer thinks swords are super delicious. And he s not picky: this guy ll nosh down on daggers, light sabers, rapiers, broadswords, multiple swords at the same he ll do it in front of anyone, anytime, anywhere. On top of fairs and festival bookings, Dan has also done some motivational TEDx talks, underlining just how possible the impossible can be.

Dan Clairmont, Square Dance Caller & Instructor

20150305-bookable-artists-square-danceNo, silly, you can t have any old jerk up there yelling do-si-do your partner round over and over. You need a guy with line dancing experience. A guy in a real cowboy hat who can give the whole thing some authenticity, get the first timers pointed in the right direction, and make the shy ladies at the back join in.

Travis Allen, Elvis Impersonator

20150305-bookable-artists-elvis

Sometimes, there s nothing for it: you just need The King. And when you need The King, you call Travis. Travel Allen is one of the most booked Elvis acts on Gigmasters, specializing in Young Elvis, and has some heavy entertainment credentials. Based in Las Vegas (naturally), Travis is also available for travel.

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