Tag: tips&tricks

Lessons for PR Agencies on taking live events viral

BACKSTAGE, EVENT DESIGN, EVENT INDUSTRY, EVENT PRODUCTION INSPIRATION, LIVE EVENTS, NEWS, TIPS & TRICKS

We love seeing great art installations, and wanted to take the time to recommend the In America: Remember flags exhibit on the National Mall. Developed by Suzanne Firstenberg, this exhibit honors the 650,000 Americans that have died from COVID-19. 

Some great lessons can be learned from the concept and execution of this exhibit, and wanted to share some great key learnings for our Agency and Corporate clients as they concept and plan their own mobile media tours, exhibits, and touring events.

Start small, and evaluate:

Suzanne Firstenberg started with an installation at RFK stadium and 200,000 flags. The idea took off and the new exhibit on the National Mall is 640,000+ and covers acres. While this is a tragic reason to expand the art installation, it is a great lesson in starting with a smaller proof of concept, and then expanding in the future.

Simplicity and Scale:

This exhibit is not terribly expensive to execute. It is developed with simple white survey flags. More than 600,000 of them over acres on the National Mall. The simplicity and scale of this art installation gives it the gravitas to make it a show stopper. And this scale makes for a great photo. This is evident from images from the ground level of viewers, the aerial shots from the lifts, or the drone shots in the air.

Social Shareability

Most agency clients are looking for their events to be shared socially. This is a Master Class on how to make your message explode on social media. WIth the simplicity and scale mentioned above, this prints very well on camera. It is also a VERY simple message that helps the public visualize the scale of 640,000 deaths. Humans are very bad at estimating the scale of large numbers and this message is crystal clear and demonstrates it perfectly. 

Press Attention:

Agency clients are always looking for the magic bullet for the press to take interest in their PR Stunt, media tour, or live event.  The press has certainly amplified this exhibit. All the reasons mentioned above make for fantastic art. This really helps with the visual medium for outlets. It also makes a tough concept very easy to understand. But most importantly, there is no corporate agenda here. They are not selling anything and it is not commercial. This is the main challenge for corporate mobile media tours, events and exhibits that have an agenda. Where we come in at Decibel is how to craft these events to thread the needle for clients into a meaningful and impactful exhibit without too heavy handed corporate messaging.

All in all, this exhibit is a great opportunity to learn these techniques and apply them to your own Agency events, PR Stunts and marketing tours. And on a personal level, it s worth a visit on its own as well.

2021 Emmy Awards Reviewed- Hits and Misses

BACKSTAGE, COMPANY NEWS, EVENT DESIGN, EVENT INDUSTRY, LIVE EVENTS, NEWS, TIPS & TRICKS, UNCATEGORIZED

Did you catch the 2021 Emmy awards ceremony this Sunday? We have fairly strong opinions here at Decibel about the production, and curious your own thoughts about the broadcast. Tl;dr tight shot was rubbish but we are encouraged to see live events happen safely.

The Emmy s saw attendees back in person (and in a fancy tent) this year.  If you have ever designed and built out a production in a tent, you know what goes into the process. It is not easy, and a LOT goes into how these types of productions are designed. As you can see below, the event was built outside of the Staples Center. We have some great behind the scenes productions shots so you can see *behind* the facade into what it looks like backstage.

So what worked? I loved what I will call the attendee experience. The in-room experience looked great and I believe that the event guests had a great view and experience in the space. The long runs of LED down the length of the tent were solid as were all the graphics that made it to screen. I also loved the second stage backdrop and look. I am also thrilled to see the event pass COVID-19 protocols to get this many people in one place, all vaxxed and tested for the event. This should be a good model for other large scale events.

What fell short? The tight shot was absolute trash. I am actually really surprised this was able to make a national broadcast. It may have worked for those in the room, but any good producer learns early that you produce for your primary audience. This would be the television viewers and what did we get? A large solid color cyc that was wrinkled in the corners and a giant Emmy statue. In the tight shot, we only really got to see the mid section of the statue and the presenter. I would LOVE to know how in the world that made it through approvals.

In addition, there seemed to be a bit more gack in the different shots. In some instances, this was in the form of staff walking through the live shot, or just undressed hardware. I was also surprised about the audio quality for the broadcast. 

All in all, I was glad to see a live event again and looking forward to the opportunity for more clients to take the leap safely and get back to these in-person events.

David Sonntag Talks New Event Venue Outlook on LMG s The Road Ahead Podcast

COMPANY NEWS, EVENT INDUSTRY, EVENT RESOURCES, LIVE EVENTS, TIPS & TRICKS, VENUES

I recently had the pleasure of guesting on Les Goldberg s 39th episode of LMG s The Road Ahead podcast, alongside Lauren Chelf from AOAC International, and Diane Kovats from ISCB, to discuss negotiating and navigating event venues through the COVID-lens.

I d love for you to give our chat a listen, or keep scrolling for what you need to know when planning a post-pandemic event. 

1. Pay attention to event size vs. event capacity. Just because a venue can

   accommodate 1,000 attendees, doesn t mean that the city or state will allow that many people to gather just yet.

2. Review requirements and regulations. Safety measures and restrictions vary drastically from state to state, and city to city. The hotel, convention center, or event venue itself is also likely to have an additional set of rules. Ask upfront and get details in writing.
3. Determine venue staffing needs. Hotels and event venues are just as excited to be back in action as we are, and welcome the opportunity to bring back furloughed team members. It s crucial that your event venue has enough experienced staff working now to handle your events needs. (Because we all know there s more to a flawless event than the event day itself.)
4. Consistent, coordinated communication regarding COVID safety. Both the event venue staff and the event producers must be on the same page when it comes to communicating and executing COVID safety measures. These could include mask wearing, temperature checks, COVID tests, cleaning measures, and on. For example, a venue, city or state might not require temp checks, but the event producer and client does for all attendees and staff. Share safety requirements before the event takes place with all involved parties, in order to manage expectations and equal treatment across the board.
5. Internet is essential. We ve encountered venues that are willing to improve Internet service and create hot spots, and others who are not. As Les says in the podcast, he d prefer Internet over air conditioning these days, it s just that important. Amen.
6. Hotel room rates are often negotiable. Holding a large-scale company meeting or conference in a hotel? So far Team dB has found that there s a lot of wiggle room with room rates.
7. Hybrid events are here to stay. Yeah, I said it. Not your jam? Think of it like this: hybrid activations allow for greater attendance. (And elastic waist bands.)

Those are a few helpful highlights from our fun discussion; listen to the full podcast for more, including our thoughts on specifically when I predict think 250+ attendees at an event will be the new (old) normal.

Crowd Dynamics: How to Prevent Crowd Crush Through Proper Planning

Backstage, event design, event industry, event production inspiration, event production technology, everything else, live events, news, tips & tricks

Typically when you notice an old blog post of yours trending, it s a good thing. In this particular case it s actually just devastating. Back in 2015, our team at Decibel posted a blog titled Crowd Dynamics: How to Prevent (and Survive) a Human Stampede or Crowd Crush. At the time, we were reviewing the New Year s Eve stampede in Shanghai, and the Germany Love Parade disaster of 2010 to learn how best to plan for and avoid these types of tragedies at events. With the recent event disaster at Travis Scott s Astroworld concert, this post gained more traction as people searched to find out how something like this could happen. While the documentary and information on this post is still relevant, we thought it important to revise with current information, regulations and best practices.

As many of you know, Houston is my second home. While Decibel did not have a role in the planning or production of Astroworld, we do want to take the opportunity to present key learnings and provide best practices for our clients as they plan their events. What we will not do here is place blame, accusations, or conclusions for this particular event. There will be a time and place for that, but it is too early in the process to have any comment on this particular event before the investigations are complete. However, we firmly believe that no event should lead to an avoidable death or injury if it is planned correctly. So there will be many lessons learned here, and I am sure there were mis-steps along the way that could have telegraphed this in advance. This is avoidable, full stop.

Safety First Mindset

I will start by stating that at any large scale event, there needs to be a safety-first mindset. At Decibel, we are members of the Event Safety Alliance, and we recommend looking into the safety mindset and track record of all vendors and promoters. For crowd management, there is a industry standard protocol for the planning of large scale events. This is covered in the American National Standards Institute document ANSI ES1.9-2020. You can download a sample here, and the entire document will run $40 from ANSI. We HIGHLY recommend reading and following this protocol on your events.

Plan

When producing large scale events, the plan is key. These scenarios must be anticipated, and a plan of action must be in place, in writing. This needs to be agreed by all principal teams onsite as to when this will be executed. In this scenario, the plan causes the action when certain criteria are met, and the human element is minimized in the heat of the moment.

One great example of this is our High Wind Action Plan that we at Decibel have in place for outdoor events. As the wind increases and hits certain speeds, there is a written plan as to what action is automatically triggered. Once we hit the max speed, a full evacuation is in place. There is no real-time conversation or discussion needed. It is pre-determined based on safety and stage tolerances and is set to execute. This saves time, limits discussions, and ultimately leads to lives saved. This scenario can also be in place for crowds as they get energetic, as crowd crushes begin and as the situation reached a danger level.

For crowd specific planning, this document focuses on the DIME-ICE matrix for analyzing risks and managing crowds. This stands for Design, Information, Management, Expectations, Ingress, Circulation, Egress. This is a great explanation of how to asses and plan for crowds. We highly recommend reading and following this matrix as you plan your events.

Sample DIME-ICE matrix during Normal conditions. For illustration purposes only. Your matrix must be based on the circumstances of your event.

Venue Design

Safe venue design is paramount when developing your layout. Through this safety-first mindset, you can do your best to mitigate crowd crush and provide egress for participants. This is as important for outdoor events as it is for indoor events.

This is certainly one of the elements that will be reviewed in the Astroworld venue layout. One way of separating the crowd is through the configuration or design of a T-shape dividing the crowd to stage left and stage right sections. A few other aspects to consider. It is important to avoid 90 degree interior angles, as turns should be rounded- this avoids compressive corners. Also, the more separate corrals or split viewing areas with ingress and egress will help divide the crowd, as well as allow medical and staff to arrive at emergencies as needed. I am sure CADS and layouts will be released in the investigation and I am curious as to how this was initially set up.

Image of Stage Barrier T Shape Design

Communications

Aside from pre-planing and venue design, I really feel that communications are paramount when it comes to safety. At large scale events, cellular coverage can never be relied upon for any emergency. At Decibel, we bring in large amounts of radios for our events, and add repeaters as necessary.

Radios for Communication on Large Scale Event

Teamwork:

Finally, teamwork is important. You can plan, design and communicate to your hearts content, but if all of the teams are not working the same plan, are not working together, all the rest can fall apart. This is one of our strongest attributes at Decibel- we put team above all else and it shows in our productions.

Other Considerations:

Covid and general attitudes are something we are really keeping our eye on as we emerge from this pandemic. After being in lockdown and distanced for two years, the energy of the crowd needs to be taken into account. This will be something to continue to reassess and review as we receive more data. But in addition to the interest of getting back in person, the energy of being around and excited, there is also a wave of aggressive behavior across the board. We are seeing this in the air and at restaurants, at businesses and at town hall and PTA meetings. Decorum has really taken a back seat with some individuals. I do not have a solution here, but it is important to keep an eye on in the coming months as we get back to events.